Service Improvement Plan

The Service Improvement Plan (SIP) is a service expansion plan that builds on the exisitng bus network and identifies opportunities to add new routes, improve frequency and expand on existing service. This vision is a priority of CATS to continue to connect its customers to what matters and reallocate resources when and where necessary throughout the system.

CATS plans to restructure routes to provide more direct service, improve travel time, offer more convenient access to and from bus stops and reduce the need for customers to transfer as frequently (or at all). 

The final analysis indicated that the proposed SIP would result in an 18.9% increase in transit accessibility for residents. Minority populations would see a 21.55% increase and low-income populations would see a 20.07% increase in accessibility overall. 

The proposed Service Improvement Plan (SIP) will occur in two (2) phases spanning 24 months. Phase 1 will begin in 2019 and will take effect in months 1 - 12. Phase 2 will begin in 2020 and will take effect in months 12 - 24 of the proposed timeframe. 

The proposed SIP will help to accomplish the following:

  • Increase service hours
  • Increase service frequency
  • Improve travel time
  • Improve On Time Performance (OTP)
  • Initiate Electric Bus Rapid Transit Service (BRT)
  • Extend service to new areas
  • Establish new crosstown service
  • Add later evening service
  • Add earlier morning service

Overall, over 85% of routes will have peak headways improved to 30 minutes or better.

Stakeholders can review an overview of SIP changes:

Service Improvement Plan Summary

If you would prefer to view how this change impacts your route specifically, each route effected by the SIP is broken out below:

Route 11 - Northside Circulator

Route 14 - Thomas Delpit

Route 16 - Capitol Park Shuttle

Route 18 - LSU/Cortana Mall

Route 46 - Gardere/ OLOL

Route 50 - Glen Oaks / Greendale Circulator

Route 52 - Baker Circulator

Route 55 - East Florida Boulevard

Route 58 - Coursey Boulevard / O'Neal Lane

Route 60 - Medical Circulator 

Customers can also view a map of the current system, proposed system with SIP changes and a map of the current ADA corridor and ADA proposed system changes. 

If customers are interested in the current vs. proposed route maps:

Route 11, Route 14 , Route 15, Route 16, Route 18, Route 46, Route 50, Route 52, Route 54, Route 55, Route 56, Route 57, , Route 58, Route 60, Route 70, Route 103

Public Meeting dates will be held the week of August 14, 2018 and are open to the public to ask questions and make comments about the proposed Service Improvement Plan. Meeting dates are as follows:

  • Tuesday, August 14th – 5:30-7:30pm, BREC Commission Room (where board meetings are held)
  • Wednesday, August 15th – 5:30-7:30pm, DDD Office, 247 Florida Street
  • Thursday, August 16th – 5:30-7:30pm, Charles Kelly Community Center, 3535 Riley Street
  • Tuesday, September 11th - 5:30 - 7:30pm, Jewel J. Newman Community Center, 2013 Central Rd


Our public meetings transmitted in ASL can be viewed here: 

Do you have more questions regarding the SIP but cannot attend the public meetings? Send us an email and we'll be glad to answer your questions.

Media Coverage regarding the SIP

The Advocate - September 19, 2018