CATS On Demand

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CATS ON DEMAND RIDER ALERT: Effective October 1, 2014

CATS on Demand will no longer accept the old Paratransit tickets.  If you need to purchase any tickets, please make sure it is a limited amount only.

For any agency that has already purchased a bulk of Paratransit tickets, please contact the scheduling office at 225.929.7740 and a representative will make arrangements to exchange old tickets for new tickets.

If you have any questions please do not hesitate to call CATS ADA Coordinator, at 225.346.5557.


If a disability prevents you from using regular CATS buses, you may be eligible for paratransit services. Call CATS On Demand at 225.346.5557 to find out about special transportation service for persons with disabilities.

For eligible riders, the CATS On Demand fare is $1.75 each way. Multi-ride tickets are available; contact CATS for purchase details.

Advance certification is required to obtain CATS on Demand service. The certification process generally takes about three weeks and has the following key requirements:

  1. Applicant must complete and sign page 1 of the application form: english, spanish PDF file incon
  2. Page 2 of the form must be completed and signed by applicant's physician or care agency.
  3. After form is mailed to CATS Paratransit Coordinator, the applicant must be scheduled for an interview at the CATS administrative offices.

Trips will be provided under the provisions of the Americans with Disabilities Act (ADA) only if both origin and destination are within 3/4 mile of the CATS fixed-route system. See service area map.

*Other restrictions apply. Call CATS On Demand at 225.346.5557 for details.


Schedule a Pick-Up

If you need to schedule a pick-up and are already approved for paratransit service, please call CATS on Demand Scheduling at 225.929.7740.